Terms and Conditions

Terms and Conditions

Updated 19 April 2021

We look forward to welcoming you on an in-classroom course at LCT in 2021!

However, we understand that international travel will continue to be subject to COVID-19 restrictions and that quarantine and testing requirements may change at any moment. This may lead to changes in your travel plans.

Don’t worry. We can help!

We guarantee that when you book an in-classroom course and are unable to travel due to a venue closure, travel ban, quarantine restriction or flight cancellation due to Coronavirus (COVID-19), LCT will provide you with the following options:

  1. Convert the booking to a LOVE (Live Online Virtual Education) course
  2. Change the course start date to a date in the future
  3. Earn a full credit towards a different comparable course in the future
  4. A full refund

We will not charge you a cancellation or a re-arrangement fee.

This applies to all course fees for bookings made after Monday 19 April 2021.

For the latest advice from the UK Government for international arrivals, please click here.

Who we are

London Corporate Training is owned by Chestnut Partners Limited, a company registered in England and Wales with company number 09882402.

Our website address is: https://www.lct.co.uk

Course Fees

Include:

  • Cost of tuition
  • Consultant’s preparation time
  • Course Material (in hard- and soft-copy formats)
  • Pre-arrival documentation including visa support letters

Value Added Tax (VAT)

VAT is chargeable on all courses currently at a standard rate of 20.0%.

According to UK Law, non-profit and governmental organisations are exempt from paying VAT. In order to qualify for this exemption, the client organisation is required to provide an official letter stating that it has been established for non-profit or public service purposes.

Payment

Course Fees MUST be paid at least 3 weeks prior to the commencement of the course.

Failure to make payment on time will result in an automatic cancellation.

Methods of Payment

Please notify LCT of your preferred method of payment.

We are pleased to accept the following methods:

  1. International Bank Transfers. Payment should be made in Pounds Sterling to the account specified on the invoice (supplied along with registration/booking confirmation). Proof of payment should be sent to LCT for tracking purposes.
  2. Credit card. We are pleased to accept credit card payments and will issue instructions for online credit card payments.
  3. We also have a PayPal account and payments may be made to this account.

We regret that we are unable to accept cash or cheques.

Substitutions

Delegates registered on any course can be substituted at any time without risk of a penalty. Substitution requests must be made in writing.

Alterations to the Programme

LCT reserves the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for consequential loss or damage.

Prerequisites

There are no prerequisite qualifications to participate in individual courses. Unless otherwise stated, all courses are conducted in English. LCT assumes that delegates have a sufficient level of English to be able to follow the course. If you have any questions or are unsure about your level of English, please contact us for further information.

Cancellations

We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates and that change is notified to us within 2 weeks of the start date of the programme.  A substitute may be notified but if a substitute cannot be found, refunds will be made as follows:

  • 100% of the fee if the cancellation is notified 4 weeks or more prior to the starting date of the event.
  • 50% of the fee if notice of cancellation is given between 1 – 2 weeks prior to the starting date of the event.
  • No refund if notice of cancellation is given less than 1 week prior to the starting date of the event.

Visas and Refusals

We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates and that change is notified to us within 2 weeks of the start date of the programme.  A substitute may be notified but if a substitute cannot be found, refunds will be made as follows:

Anyone who requires a visa support letter in order to attend the training course should register and pay their registration fees no later than 3 weeks prior to course commencement, to ensure there is enough time to obtain a visa. Please follow the visa guidelines (provided with your registration documents) in order to successfully complete your visa application.

  • All cancellations due to a visa refusal will be refunded in full, minus £200 + VAT to cover administrative costs, provided that the LCT has received the registration request and total course fees no later than 3 weeks prior to the course start date.
  • If you register within 2 weeks of course commencement, only 50% of the amount paid minus £200 + VAT to cover administrative costs will be refunded for cancellations due to visa refusals.
  • All cancellations due to a visa refusal must be sent in writing and reach LCT before the training course start date. Cancellations must be accompanied by a proof of visa refusal.
  • If your visa is issued after the training course date or if you do not have proof of visa refusal, you will not be entitled to a refund, but you may defer your attendance to an alternative course date.