Strategic Information Technology – Level 2

Course Information:

Venue:	Duration:	Date:	Price:
Online	20 hours	Flexi-date	£2,750.00
In-House	Agreed with client	Flexible	POA
London	5 days	26 February 2024	£4,250
London	5 days	24 June 2024	£4,250
London	5 days	21 October 2024	£4,250

If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).

Who should attend?

Senior financial executives, managers and professionals, who need to understand the impact and opportunities provided by advances in IT, the internet, social media, cloud and open standards, in order to inform the board of emerging IT risks and opportunities
Financial executives, managers and professionals, responsible for budgets and projects
Senior company executives who are in charge of change management, ERP, CRM and IT projects

Outcomes

Appreciate the advantages and risks of corporate and internet computing, in achieving financial, efficiency and other objectives
Explain the costs, economics and opportunities provided by the corporate computing systems, the internet, cloud computing, open standards and social media
Create plans to introduce efficient enterprise computing systems, cloud computing and Software as a Service (SaaS)
Create plans for the application and management of ERP, CRM and IT projects using agile project management to achieve efficient and reliable and effective performance

COURSE TOPICS:

IT Strategy

Advances in IT and developments in corporate computing
IT applications, security, and architecture
Issues in formulating IT strategy to meet organisational needs
Current themes and trends – open standards and the new digital environment
The IT strategy framework
Where and how to start
Common mistakes and SWOT

Cloud computing

The economic case for cloud computing
The opportunities from cloud computing: SaaS, IaaS, PaaS etc
Cloud issues: security, confidentiality, performance, limitations (big data and content)
Purchasing and procurement of cloud
Cloud as an opportunity to upgrade and to rethink data and processes
What is SOA and should I care?

Enterprise Resource Planning (ERP)

ERP and workflow – history and economic
Functionality and vendor analysis
ERP pitfalls
ERP and open standards
Common mistakes and SWOT

Customer Relationship Management (CRM)

Second generation CRM and functionality
Selecting and specifying your CRM – on-premise v cloud
Marketing analysis and campaigns, 360° relationships and social media
The application of CRM in public and private sector (sales v. citizen interactions)
Common mistakes and SWOT

Management Information and Financial Systems

Selecting and specifying your financial system, including appraisal against IFRS
Managing a large organisation – meeting board, management and regulatory needs
The impact of cloud and big data issues
Data efficiency, utilisation and control, avoiding data silos
Business Intelligence and an integrated view of the organisation