Protocol and Travel Management – Level 1

Course Information:

Online 20 hours Flexi-date£2,750.00
In-House Agreed with client FlexiblePOA
London 5 days 22 January 2024£4,250
London 5 days 22 April 2024£4,250
London 5 days 21 October 2024£4,250
London 5 days

If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).

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    LCT Brochure 2024
    LCT Brochure 2024

    Who should attend?

      • Protocol Managers and Travel Managers, who are experienced but who would like a refresher
      • Protocol Officers and Travel Officers, who would like to develop their expertise and skills
      • Protocol Executives and Travel Executives who would like to develop their expertise and skills
      • Events, exhibitions and meetings organisers to help to incorporate Protocol and Travel needs in their planning
      • Public Relations and Communications Managers to promote knowledge and understanding of how Protocol and Travel Management contributes to successful Public Relations
      • Public Relations Officers and Public Relations Executives to develop knowledge and understanding of the skills and what is required in the Protocol and Travel Management function
      • Communications Officers and Communications Executives


      • Develop a strong travel management function
      • Understand all aspects of protocol
      • Ensure the delivery of quality service to all users in the most cost-effective way
      • Understand the process, procedures and requirements for all documents
      • Organise events that run smoothly
      • Create budgets and apply cost control systems


    Managing the Protocol and Travel Function

    • Role and responsibilities of the function
    • Creating streamlined policies, systems, structure and procedures
    • Keeping up-to-date with changes in rules and regulations nationally and internationally
    • Record-keeping, monitoring, updating and maintaining
    • Applying all policies, processes and procedures fairly to all

    The Right Documents, at the Right Time, in the Right Place

    • Organising passports, processing visas and overcoming the complexities and problems
    • Compliance with entry requirements and immigration rules
    • Ensuring the health, safety and security of staff and visitors
    • Booking tickets; timetables; time differences; holidays; cancellations
    • Airport procedures, requirements and duties

    Accommodation and International Travel Requirements

    • Factors to choose and book the most appropriate hotel and rooms
    • Customer and protocol requirements; preferred hotels list; change in plans; families
    • Car transport; tolls; parking; rental; security; motorcades
    • Meeting the demands of business travel: payment methods and exchange rates
    • Methods to research all possible options and prioritise the best

    Exhibitions, Conferences, Visits and Events – Nationally and Internationally

    • Planning and organising events, conferences and visits
    • Organising, exhibiting at or attending exhibitions
    • Trade visits and the protocol for them
    • Greeting foreign dignitaries, flying flags correctly and meeting expectations
    • Order of precedence for official ceremonies

    Budgeting and Cost Control

    • Budgeting accurately and meaningfully
    • Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
    • Cost control for ensuring that expenses are legitimate
    • Cancellations, claims, reimbursements, hospitality
    • Insurance which is robust, appropriate and up-to-date

    Register now for:
    Protocol and Travel Management – Level 1


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