Protocol and Travel Management – Level 1

Course Information:

Venue:	Duration:	Date:	Price:
Online	20 hours	Flexi-date	£2,750.00
In-House	Agreed with client	Flexible	POA
London	5 days	22 January 2024	£4,250
London	5 days	22 April 2024	£4,250
London	5 days	21 October 2024	£4,250
London	5 days

If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).

Who should attend?

Protocol Managers and Travel Managers, who are experienced but who would like a refresher
Protocol Officers and Travel Officers, who would like to develop their expertise and skills
Protocol Executives and Travel Executives who would like to develop their expertise and skills
Events, exhibitions and meetings organisers to help to incorporate Protocol and Travel needs in their planning
Public Relations and Communications Managers to promote knowledge and understanding of how Protocol and Travel Management contributes to successful Public Relations
Public Relations Officers and Public Relations Executives to develop knowledge and understanding of the skills and what is required in the Protocol and Travel Management function
Communications Officers and Communications Executives

Outcomes

Develop a strong travel management function
Understand all aspects of protocol
Ensure the delivery of quality service to all users in the most cost-effective way
Understand the process, procedures and requirements for all documents
Organise events that run smoothly
Create budgets and apply cost control systems

COURSE TOPICS:

Managing the Protocol and Travel Function

Role and responsibilities of the function
Creating streamlined policies, systems, structure and procedures
Keeping up-to-date with changes in rules and regulations nationally and internationally
Record-keeping, monitoring, updating and maintaining
Applying all policies, processes and procedures fairly to all

The Right Documents, at the Right Time, in the Right Place

Organising passports, processing visas and overcoming the complexities and problems
Compliance with entry requirements and immigration rules
Ensuring the health, safety and security of staff and visitors
Booking tickets; timetables; time differences; holidays; cancellations
Airport procedures, requirements and duties

Accommodation and International Travel Requirements

Factors to choose and book the most appropriate hotel and rooms
Customer and protocol requirements; preferred hotels list; change in plans; families
Car transport; tolls; parking; rental; security; motorcades
Meeting the demands of business travel: payment methods and exchange rates
Methods to research all possible options and prioritise the best

Exhibitions, Conferences, Visits and Events – Nationally and Internationally

Planning and organising events, conferences and visits
Organising, exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries, flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
Cost control for ensuring that expenses are legitimate
Cancellations, claims, reimbursements, hospitality
Insurance which is robust, appropriate and up-to-date