Protocol and Events Management – Level 1
Course Information:
Venue: | Duration: | Date: | Price: |
---|---|---|---|
Online | 20 hours | Flexi-date | £2,750.00 |
In-House | Agreed with client | Flexible | POA |
London | 5 days | 22 January 2024 | £4,250 |
London | 5 days | 22 April 2024 | £4,250 |
London | 5 days | 21 October 2024 | £4,250 |
If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).
If you would like to ask us some questions about this programme, you can fill in our Contact Us form or alternatively use our Chat function by clicking on the WhatsApp icon at the bottom of this page.
We look forward to hearing from you and will be pleased to help you!
Contact us
We look forward to hearing from you and will be pleased to help you!
Contact us
Who should attend?
- Protocol Officers, Protocol Executives and Assistants
- Event Officers, Events Executives, Conference Organisers, Exhibition Organisers and Meetings organisers and Assistants
- Customer Relations Officers, Customer Relations Executives and Assistants
- Public Relations Officers and Public Relations Executives
- Communications Officers, Communications Executives and Researchers
Outcomes
- Manage the of protocol and event functions efficiently and effectively
- Apply the tips and avoid the traps of organising events
- Use communication skills to promote successful events
- Identify risk and understand how to minimise its impact
- Ensure that events are delivered on time and to budget
COURSE TOPICS:
Managing the Protocol and Events Function
- Role and responsibilities of the functions, internal and external teams
- Creating streamlined plans, policies, systems, structures and procedures
- Keeping up-to-date nationally and internationally
- Record-keeping, monitoring, updating and maintaining
- Appropriate policies, processes and procedures according to protocol
Exhibitions, Conferences, Visits and Events – National and International
- Planning and organising events, conferences and visits
- Organising, exhibiting at or attending exhibitions
- Trade visits and the protocol for them
- Greeting foreign dignitaries, flying flags correctly and meeting expectations
- Order of precedence for official ceremonies
Communication Appropriate for Guests, Audiences and Stakeholders
- Written communication to prevent misunderstandings
- Oral communication including talking, listening and understanding
- Body language, facial expressions and gestures to prevent offence
- Organisational communication: media, photography, seating, timing, speeches
- Cultural:demonstrating respect for national and international protocol
Risk and Crisis Management for Different Events
- Identifying all the possible risks for an event
- Evaluation of likelihood and impact
- Seven ways to deal with risk
- Creating and rehearsing contingency plans
- Handling unexpected problems, crisis and issues
Budgeting and Cost Control
- Budgeting accurately and meaningfully
- Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
- Monitoring expenditure against budget
- Cancellations, claims, reimbursements, hospitality
- Insurance which is robust, appropriate and up-to-date