Influencing Skills, Assertiveness and Negotiation

This course helps individuals to develop negotiation skills, influence others in a positive way, and behave assertively with practical techniques to improve influence and negotiation skills.

Course Information:

Venue:	Duration:	Date:	Price:
Online	20 hours	Flexi-date	£2,750.00
In-House	Agreed with client	Flexible	POA
London	5 days	19 February 2024	£4,250
London	5 days	20 May 2024	£4,250
Dubai	5 days	19 August 2024	£4,250
London	5 days	18 November 2024	£4,250

If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).

Who should attend?

Senior Managers who would like a refresher and to develop their confidence, influence and negotiation skills
Departmental Directors and Departmental Managers who would like practical and relevant techniques
Those involved in negotiations, resolving conflicts and dealing with confrontation
Team Leaders and team members
Project Managers
Operations managers

Accreditations

Outcomes

Develop and apply negotiation skills and techniques to a range of situations
Influence people positively
Apply practical and relevant skills to behave assertively
Apply NLP™ and Emotional Intelligence to self-development

COURSE TOPICS:

Negotiation Skills

Pre-negotiation preparation on all aspects of the negotiation
Styles, techniques and skills of a good negotiator
Tricks people may play on you
Close with a win-win result for all

Influencing Skills

Analysis of factors which influence people
How to influence people without power and authority over them
Chairing and participating in meetings which produce results
Finding common ground and reaching agreement

Assertiveness

Characteristics and skills of assertiveness
Handling difficult people with confidence
Giving feedback and receiving criticism constructively
Responding appropriately to aggressive, assertive and passive people

Introduction to Neuro-Linguistic Programming

What is Neuro-Linguistic Programming™ (NLP™)?
How does NLP™ work?
NLP™ for self-management and self-development
Application of NLP™ to enhance performance of organisation, teams and individuals

Emotional Intelligence and Body Language

Key principles, qualities and skills of Emotional Intelligence
Application of EI to develop self, teams, individuals and respond to situations
Sending the right messages through your non-verbal communication
Interpreting the signals and gestures of body language of others

Assertiveness, Influence and Negotiation Skills

The course aims to help participants develop and apply negotiation skills and techniques to a range of situations. Students learn how to positively influence others, behave assertively within their role and apply Neuro-Linguistic Programming (NLP™) and emotional intelligence for self development and their teams.

Designed for managers of all levels, department directors, team leaders and anyone involved in negotiations, conflict resolution, and dealing with confrontation, our Influencing Skills, Negotiation and Assertiveness course is also suitable for individuals who would like to refresh their skills and develop their confidence in these areas.

It offers practical and relevant techniques for individuals to enhance their influencing skills, assertiveness, and negotiation abilities, using the following methods.

Assertiveness Skills

The assertiveness module covers the foundations of assertiveness, such as characteristics and skills. With this detailed understanding, participants then learn how to apply assertiveness skills to handle difficult people with confidence, provide and receive constructive feedback and how to respond appropriately to aggressive, assertive and passive individuals so they can effectively communicate with all members of their team.

Influence Skills

The influencing skills module of this course includes analysis of factors influencing people, which is essential for understanding how to influence appropriately in the workplace. It also covers strategies for influencing others without power and authority, effective chairing and participating in meetings, and finding common ground to reach agreements with colleagues, their team and upper management.

Negotiation Skills

The negotiation skills module includes pre-negotiation preparation, the styles, techniques and skills required in a good negotiator, dealing with being on the receiving end of other’s negotiation tactics (and how to avoid having these tricks used against them) and achieving win-win results for their organisation.

Neuro-Linguistic Programming (NLP™) Skills

The course also introduces participants to the concept of Neuro-Linguistic Programming (NLP™). It explains the concept behind NLP, how it works, its application for self-management and self-development and how to apply NLP to enhance performances across their teams and organisation.

Emotional Intelligence and Body Language Skills

The final module of this course covers emotional intelligence and body language. Participants will explore and focus on the key principles of emotional intelligence and body language, including how to apply these principles to themselves and their team. They will learn how to send the right messages through non-verbal communication and how to interpret body language in others.

London Corporate Training

At LCT, we offer a wide range of corporate training courses delivered by industry experts with a wealth of experience in their fields. Our courses offer a hybrid of online study and in-house training in London to ensure your employees have a deep understanding on completion of their training.