Influencing Skills, Assertiveness and Negotiation

This course helps individuals to develop negotiation skills, influence others in a positive way, and behave assertively with practical techniques to improve influence and negotiation skills.

Course Information:

Online 20 hours Flexi-date£2,750.00
In-House Agreed with client FlexiblePOA
London 5 days 19 February 2024£4,250
London 5 days 20 May 2024£4,250
Dubai 5 days 19 August 2024£4,250
London 5 days 18 November 2024£4,250

If you are unable to attend this course on the dates above, please contact us to discuss alternative options.
Please note that prices shown above are exclusive of VAT (20%).

    Please ensure you fill out all fields

    Delegate {{rep-1_index}}

    International Dial Code:*

    Phone Number:*


    YesNoDo not need a visa

    My company is paying the course feeI will be paying for the course fee

    Do you have a disability, health condition, or specific learning need for which you require additional support or arrangements to fully participate in this course?

    If you've answered 'Yes' above, please specify the type of accommodations required to ensure that we can make appropriate arrangements.*

    Street Address:*

    Address Line 2 (Optional):

    With your permission, we would also like to keep you updated about programs and/or services similar to the one you are enquiring about as well as special offers, L&D updates and content to help you with your ongoing learning and development. If this is okay please tick the box below

    Yes, subscribe meNo, thank you

    Your personal details are very important to us and we only use them for admin reasons only, unless you have asked to receive our newsletter and marketing. This is in accordance with our Privacy Policy

    If you would like to ask us some questions about this programme, you can fill in our Contact Us form or alternatively use our Chat function by clicking on the WhatsApp icon at the bottom of this page.

    We look forward to hearing from you and will be pleased to help you!

    Contact us
    LCT Brochure 2024
    LCT Brochure 2024

    Who should attend?

      • Senior Managers who would like a refresher and to develop their confidence, influence and negotiation skills
      • Departmental Directors and Departmental Managers who would like practical and relevant techniques
      • Those involved in negotiations, resolving conflicts and dealing with confrontation
      • Team Leaders and team members
      • Project Managers
      • Operations managers



      • Develop and apply negotiation skills and techniques to a range of situations
      • Influence people positively
      • Apply practical and relevant skills to behave assertively
      • Apply NLP™ and Emotional Intelligence to self-development


    Negotiation Skills

      • Pre-negotiation preparation on all aspects of the negotiation
      • Styles, techniques and skills of a good negotiator
      • Tricks people may play on you
      • Close with a win-win result for all

    Influencing Skills

      • Analysis of factors which influence people
      • How to influence people without power and authority over them
      • Chairing and participating in meetings which produce results
      • Finding common ground and reaching agreement


      • Characteristics and skills of assertiveness
      • Handling difficult people with confidence
      • Giving feedback and receiving criticism constructively
      • Responding appropriately to aggressive, assertive and passive people

    Introduction to Neuro-Linguistic Programming

      • What is Neuro-Linguistic Programming™ (NLP™)?
      • How does NLP™ work?
      • NLP™ for self-management and self-development
      • Application of NLP™ to enhance performance of organisation, teams and individuals

    Emotional Intelligence and Body Language

      • Key principles, qualities and skills of Emotional Intelligence
      • Application of EI to develop self, teams, individuals and respond to situations
      • Sending the right messages through your non-verbal communication
      • Interpreting the signals and gestures of body language of others

    Assertiveness, Influence and Negotiation Skills

    The course aims to help participants develop and apply negotiation skills and techniques to a range of situations. Students learn how to positively influence others, behave assertively within their role and apply Neuro-Linguistic Programming (NLP™) and emotional intelligence for self development and their teams.

    Designed for managers of all levels, department directors, team leaders and anyone involved in negotiations, conflict resolution, and dealing with confrontation, our Influencing Skills, Negotiation and Assertiveness course is also suitable for individuals who would like to refresh their skills and develop their confidence in these areas.

    It offers practical and relevant techniques for individuals to enhance their influencing skills, assertiveness, and negotiation abilities, using the following methods.

    Assertiveness Skills

    The assertiveness module covers the foundations of assertiveness, such as characteristics and skills. With this detailed understanding, participants then learn how to apply assertiveness skills to handle difficult people with confidence, provide and receive constructive feedback and how to respond appropriately to aggressive, assertive and passive individuals so they can effectively communicate with all members of their team.

    Influence Skills

    The influencing skills module of this course includes analysis of factors influencing people, which is essential for understanding how to influence appropriately in the workplace. It also covers strategies for influencing others without power and authority, effective chairing and participating in meetings, and finding common ground to reach agreements with colleagues, their team and upper management.

    Negotiation Skills

    The negotiation skills module includes pre-negotiation preparation, the styles, techniques and skills required in a good negotiator, dealing with being on the receiving end of other’s negotiation tactics (and how to avoid having these tricks used against them) and achieving win-win results for their organisation.

    Neuro-Linguistic Programming (NLP™) Skills

    The course also introduces participants to the concept of Neuro-Linguistic Programming (NLP™). It explains the concept behind NLP, how it works, its application for self-management and self-development and how to apply NLP to enhance performances across their teams and organisation.

    Emotional Intelligence and Body Language Skills

    The final module of this course covers emotional intelligence and body language. Participants will explore and focus on the key principles of emotional intelligence and body language, including how to apply these principles to themselves and their team. They will learn how to send the right messages through non-verbal communication and how to interpret body language in others.

    London Corporate Training

    At LCT, we offer a wide range of corporate training courses delivered by industry experts with a wealth of experience in their fields. Our courses offer a hybrid of online study and in-house training in London to ensure your employees have a deep understanding on completion of their training.

    What do people say about London Corporate Training’s courses?

    “The training experience was excellent and eye-opening. I will definitely recommend this course to my friends and colleagues.”

    Project Co-ordinator

    Ministry of Health, Zambia

    Register now for:
    Influencing Skills, Assertiveness and Negotiation


    × Available on SundayMondayTuesdayWednesdayThursdayFridaySaturday