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Facilities Management

Course Information:

Online 12 hours Flexi-date£1,750.00
In-House Agreed with client FlexiblePOA
London 5 days 30-May£3,500.00
London 5 days 18-Jul£3,500.00
London 5 days 29-Aug£3,500.00
London 5 days 28-Nov£3,500.00


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    LCT 2022 Brochure
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    Who should attend?

      The course is applicable for beginners in the industry as well as those practitioners with limited experience in the field. It is also applicable for staff working in an FM environment as well as existing facilities managers.



    • Develop the role of the Facilities Manager for their organisation
    • Document the requirements of FM within the organisation
    • Identify the skills and competencies required by a facilities Manager
    • Develop the skills and competences to implement best practice FM operations
    • Identify the various risks and safety issues within FM
    • Implement and manage maintenance programmes
    • Manage and control contractors’ performance and costs


    Key Elements of Facilities Management

    • Overview of FM
    • Understanding the importance of FM
    • Expectations of FM
    • Facilities Needs Assessment
    • Defining Hard and Soft services
    • Core Competencies of an FM professional

    Key Elements of Facilities Management

    • Understanding the organisational goals and objectives
    • Understanding Support Services
    • Managing People and Resources
    • Managing Premises
    • Managing Contractors on a daily basis
    • Managing the Working Environment

    Health, Safety and Environmental Practices

    • Health and Safety at Work
    • Handling workplace law
    • Understanding sustainability and environmental issues
    • Environmental efficiency
    • Risk Assessment
    • Risk Mitigation

    Maintenance and Repairs

    • Preventative Maintenance Management
    • Heating, Ventilation and Air Conditioning (HVAC) Maintenance
    • Lifts and Escalators Maintenance
    • Risk Based Maintenance
    • Corrective Maintenance
    • Emergency Corrective Maintenance

    Management and Control

    • Managing Internal Customer Service and Expectations
    • Managing Risk
    • Controlling Costs
    • Service Level Agreements
    • Contractors’ Performance
    • Space Management

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