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Executive PA Training

Course Information:

Venue:Duration:Date:Price:
Online 20 hours Flexi-date£2,500.00
In-House Agreed with client FlexiblePOA
London 10 days 21-Mar£5,900.00
London 10 days 20-Jun£5,900.00

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    LCT 2022 Brochure
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    Who should attend?

      This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.

    Accreditations

    Outcomes

      • Examine the evolving role of the modern secretary
      • Carry out your duties more efficiently and effectively
      • Update and raise standards of office management
      • Align personal performance to organisational vision and success
      • Develop interpersonal skills and manage excellent teams
      • Enhance career opportunities and promotion capabilities

    COURSE TOPICS:

    The Skills and Understanding to provide professional support to executive level ministers, directors and managers

      • Understanding effective delegation and agreeing levels of authority with the principle
      • Gaining a clear agreement of roles and responsibilities
      • Communicating on behalf of others
      • Managing key stakeholders on behalf of the principle
      • Time and diary management of both self and your principle

    Project Management

      • The key principles of delivering large project to time, cost and quality
      • Roles and responsibilities in project management
      • Understanding and supporting you principle in their role within large projects

    Event Management

      • Creating an outline brief for approval
      • Creating a plan
      • Working with an event management team
      • Understanding protocols and the needs of VVIP’s
      • Achieving satisfaction for all stakeholders

    Change Management

      • Understanding why organisations need change projects
      • The principles of good change management
      • The likely effects of organisational change on individuals and the wider organisation

    Workload Management

      • Keeping the principal at his/her most effective by good workload and diary management
      • Managing large amounts of email and correspondence – some practical tips
      • Organisational psycho-dynamics – being the principles ‘eyes and ears’
      • Going the extra mile

    Decision-making and Corporate Governance

      • Understanding the need for corporate governance
      • Understanding the role of decision-making in corporate governance
      • Corporate schemes of delegation
      • Corruption awareness

    Travel Management

      • Making travel arrangements (i.e. arranging flights, accommodation, visas)
      • Managing timelines and preparing contingencies
      • Negotiation with suppliers and getting the best quotes
      • Researching the best routes for a journey both locally and internationally

    Self-Management

      • Communication and inter-personal skills
      • Managing upwards
      • Managing conflict – maintaining professionalism
      • Stress awareness and management
      • Going the ‘extra mile- without causing longer term stress
      • Avoiding burn out

    The Office of the Future

      • Techniques for effective remote working
      • The office without email
      • What can VR and office ‘buddies’ offer to the modern office
      • Innovative office environmental design to increase staff well-being and performance

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