Executive PA Training
Course Information:
Venue: | Duration: | Date: | Price: |
---|---|---|---|
Online | 20 hours | Flexi-date | £2,500.00 |
In-House | Agreed with client | Flexible | POA |
London | 10 days | 21-Mar | £5,900.00 |
London | 10 days | 20-Jun | £5,900.00 |
Who should attend?
This course is designed for senior secretaries, executive secretaries, personal assistants and top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions.
Accreditations
Outcomes
- Examine the evolving role of the modern secretary
- Carry out your duties more efficiently and effectively
- Update and raise standards of office management
- Align personal performance to organisational vision and success
- Develop interpersonal skills and manage excellent teams
- Enhance career opportunities and promotion capabilities
COURSE TOPICS:
The Skills and Understanding to provide professional support to executive level ministers, directors and managers
- Understanding effective delegation and agreeing levels of authority with the principle
- Gaining a clear agreement of roles and responsibilities
- Communicating on behalf of others
- Managing key stakeholders on behalf of the principle
- Time and diary management of both self and your principle
Project Management
- The key principles of delivering large project to time, cost and quality
- Roles and responsibilities in project management
- Understanding and supporting you principle in their role within large projects
Event Management
- Creating an outline brief for approval
- Creating a plan
- Working with an event management team
- Understanding protocols and the needs of VVIP’s
- Achieving satisfaction for all stakeholders
Change Management
- Understanding why organisations need change projects
- The principles of good change management
- The likely effects of organisational change on individuals and the wider organisation
Workload Management
- Keeping the principal at his/her most effective by good workload and diary management
- Managing large amounts of email and correspondence – some practical tips
- Organisational psycho-dynamics – being the principles ‘eyes and ears’
- Going the extra mile
Decision-making and Corporate Governance
- Understanding the need for corporate governance
- Understanding the role of decision-making in corporate governance
- Corporate schemes of delegation
- Corruption awareness
Travel Management
- Making travel arrangements (i.e. arranging flights, accommodation, visas)
- Managing timelines and preparing contingencies
- Negotiation with suppliers and getting the best quotes
- Researching the best routes for a journey both locally and internationally
Self-Management
- Communication and inter-personal skills
- Managing upwards
- Managing conflict – maintaining professionalism
- Stress awareness and management
- Going the ‘extra mile- without causing longer term stress
- Avoiding burn out
The Office of the Future
- Techniques for effective remote working
- The office without email
- What can VR and office ‘buddies’ offer to the modern office
- Innovative office environmental design to increase staff well-being and performance