ABOUT THE COURSE
Who should attend?
- Sales Executives and Sales Representatives
- Sales Team members
- Sales Account Managers
- Employees working as sales support staff and/or sales admin
- Customer Services Staff moving into a sales role
By the end of the course delegates will be able to:
- Develop the key skills of successful sales people
- Understand the sales process and improve their sales performance and results
- Understand features and benefits of their products/service
- How to identify and relate that to client/customer needs
- Explore buyer motivation and discover how psychology affects winning or losing a sale
- Tailor their selling style to meet any situation and becoming more client/customer focused
- Overcome objections and win over sceptical buyers
- Improve communication and influencing skills
