Advanced Management Skills

• Chairman, Chief Executive, Finance Director, Company Secretary
• Board Members
• Directors of Strategy
• Directors of Policy
• Directors of Departments
• Deputy Directors of Departments
• Heads of Departments
• Deputy Heads of Department
• Senior Managers
• Advisers to Senior Management
• Senior Project Managers

• Create objectives and targets to achieve the vision, mission and goals of an organisation
• Apply leadership skills to inspire and unite an organisation
• Motivate people and build successful teams
• Apply effective verbal communications in all situations, with all people
• Use techniques to increase confidence and to influence people positively
• Apply assertiveness skills in leading and managing an organisation
• Demonstrate creative problem solving techniques and develop sound decision-making abilities
• Develop and apply negotiation skills and techniques to a range of situations
• Create inspirational and motivational winning presentations
• Apply NLP™ and Emotional Intelligence to self-development




Setting Objectives and Targets

• Where are you now and where do you want to be, by when?
• Plan and actions required to achieve these objectives
• Improve organisational, team and individual performance with quantifiable targets
• Monitoring, measuring and feeding-back results

Verbal Communication Skills

• Structure simple messages using appropriate language and delivery
• Listen attentively to ensure mutual understanding
• Generate productive and open discussions to solve problems
• Overcome the barriers to effective verbal communication

Leadership

• Vision, roles and responsibilities of an inspirational leader
• Qualities, skills and commitment required
• Adapting leadership styles to different situations
• Overcoming the challenges of leadership

Influencing Skills

• Analysis of factors which influence people
• How to influence people without power and authority over them
• Chairing and participating in meetings which produce results
• Finding common ground and reaching agreement

Motivation

• Factors which motivate you and others
• Achieving organisational goals with a motivated workforce
• Increasing motivation to improve individual performance
• Management skills required to motivate individuals and teams

Assertiveness

• Characteristics and skills of assertiveness
• Handling difficult people with confidence
• Giving feedback and receiving criticism constructively
• Responding appropriately to aggressive, assertive and passive people

Team Building

• Characteristics of an effective team
• Roles and responsibilities of individuals in the team
• Building a strong team which delivers results
• Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding

Introduction to Neuro-Linguistic Programming

• What is Neuro-Linguistic Programming™ (NLP™)?
• How does NLP™ work?
• NLP™ for self-management and self-development
• Application of NLP™ to enhance performance of organisation, teams and individuals

Emotional Intelligence and Body Language

• Key principles, qualities and skills of Emotional Intelligence
• Application of EI to develop teams, individuals and respond to situations
• Sending the right messages through your non-verbal communication
• Interpreting the signals and gestures of body language of others

Time and Stress Management

• Prioritising and organising work according to goals
• Eliminating time wasters
• Identifying the causes and symptoms of stress
• Planning and implementing your strategy to avoid burnout