Advanced Management Skills
Course Information:
Venue: | Duration: | Date: | Price: |
---|---|---|---|
Online | 20 hours | Flexi-date | £2,500.00 |
In-House | Agreed with client | Flexible | POA |
London | 15 days | 14-Feb | £7,250.00 |
London | 10 days | 16-May | £7,250.00 |
London | 15 days | 15-Aug | £7,250.00 |
London | 15 days | 14-Nov | £7,250.00 |
Who should attend?
- Chairman, Chief Executive, Finance Director, Company Secretary
- Board Members
- Directors of Strategy
- Directors of Policy
- Directors of Departments
- Deputy Directors of Departments
- Heads of Departments
- Deputy Heads of Department
- Senior Managers
- Advisers to Senior Management
- Senior Project Managers
Accreditations
Outcomes
- Create objectives and targets to achieve the vision, mission and goals of an organisation
- Apply leadership skills to inspire and unite an organisation
- Motivate people and build successful teams
- Apply effective verbal communications in all situations, with all people
- Use techniques to increase confidence and to influence people positively
- Apply assertiveness skills in leading and managing an organisation
- Demonstrate creative problem solving techniques and develop sound decision-making abilities
- Develop and apply negotiation skills and techniques to a range of situations
- Create inspirational and motivational winning presentations
- Apply NLP™ and Emotional Intelligence to self-development
COURSE TOPICS:
Setting Objectives and Targets
- Where are you now and where do you want to be, by when?
- Plan and actions required to achieve these objectives
- Improve organisational, team and individual performance with quantifiable targets
- Monitoring, measuring and feeding-back results
Verbal Communication Skills
- Structure simple messages using appropriate language and delivery
- Listen attentively to ensure mutual understanding
- Generate productive and open discussions to solve problems
- Overcome the barriers to effective verbal communication
Leadership
- Vision, roles and responsibilities of an inspirational leader
- Qualities, skills and commitment required
- Adapting leadership styles to different situations
- Overcoming the challenges of leadership
Influencing Skills
- Analysis of factors which influence people
- How to influence people without power and authority over them
- Chairing and participating in meetings which produce results
- Finding common ground and reaching agreement
Motivation
- Factors which motivate you and others
- Achieving organisational goals with a motivated workforce
- Increasing motivation to improve individual performance
- Management skills required to motivate individuals and teams
Assertiveness
- Characteristics and skills of assertiveness
- Handling difficult people with confidence
- Giving feedback and receiving criticism constructively
- Responding appropriately to aggressive, assertive and passive people
Team Building
- Characteristics of an effective team
- Roles and responsibilities of individuals in the team
- Building a strong team which delivers results
- Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding
Introduction to Neuro-Linguistic Programming
- What is Neuro-Linguistic Programming™ (NLP™)?
- How does NLP™ work?
- NLP™ for self-management and self-development
- Application of NLP™ to enhance performance of organisation, teams and individuals
Emotional Intelligence and Body Language
- Key principles, qualities and skills of Emotional Intelligence
- Application of EI to develop teams, individuals and respond to situations
- Sending the right messages through your non-verbal communication
- Interpreting the signals and gestures of body language of others
Time and Stress Management
- Prioritising and organising work according to goals
- Eliminating time wasters
- Identifying the causes and symptoms of stress
- Planning and implementing your strategy to avoid burnout