Advanced Corporate Social Responsibility

• Heads of sustainable development
• Corporate Affairs managers and officers
• CSR managers and officers
• Corporate strategists
• Community Relations managers and officers
• HR, Administration and Environmental managers concerned with CSR planning and implementation
• Procurement managers involved in responsible sourcing initiatives
• Project managers responsible for developing and implementing CSR projects
• Managers and officers involved in non-financial corporate reporting
• Communications managers and officers responsible for internal and external reporting on sustainability
• Internal auditors concerned with corporate social responsibility risks

• Understand how Corporate Social Responsibility is important in the public and private sectors
• Apply CSR best practices to organisational programmes and projects
• Develop and improve their community relations activities
• Interpret the impact of CSR on the reputation of the organisation
• Plan, initiate or improve CSR programmes
• Report on their sustainability programmes
• Identify the links between business ethics, Corporate Social Responsibility and Corporate Governance

What is CSR and Why Does it Matter?

• The pressure for change
• The Legal Background of CSR
• Company directors’ obligations and CSR
• Voluntary measures
• Is CSR “Just Public Relations”?
• CSR and corporate governance links

Best practice in CSR –Corporate Approaches on the Key Topics

• Codes of Practice
• Dealing with communities
• CSR and employees
• Managing suppliers responsibly
• Responsible client relations
• Corporate Responsibility and the environment

The Business Case for CSR

• The Strategic Imperatives involved in CSR
• What is a business case?
• USING tools to build the business case
• Identifying and Managing CSR risks
• The public procurement challenges from CSR
• Getting and maintaining corporate support and approval

Changing the Organisation to include CSR

• Developing the CSR corporate vision
• Setting our CSR strategic SMART objectives
• Identifying and Managing affected stakeholders
• How leaders make CSR happen
• The key steps to make the CSR change effective

Developing and Implementing the CSR plan

• What should be in the CSR plan?
• Communicating the plan
• Piloting the plan
• Overcoming objections
• Measuring impact and results
• Auditing and reviewing CSR performance
• Reporting on CSR

Sustainability in Purchasing

• Managing a responsible Supply Chain
• The Ethical Trading Initiative Base Code
• Combating child labour in manufacturing
• Controlling contractor abuses in construction
• Maintaining ethical standards
• Diversity in the supply chain
• Conflict minerals policies

Community Relations and Environmental Sustainability

• Working effectively with host communities
• Managing sensitive issues including payments and relocation
• Building successful community projects
• Assessing social and environmental risk
• Managing operations sustainably
• Case studies on community relations

CSR Standards and Reporting

• Sustainability Reporting frameworks
• The Global Reporting Initiative
• UN Global Compact
• International Labour Organisation instruments
• ISO 26000
• How to report your CSR progress
• Model examples and class exercise using GRI Sustainability Reporting

CSR Perspectives

• The politics of CSR
• Creating shared value
• Ethical consumerism
• “Greenwashing”
• CSR and tax avoidance
• Applying Corporate Social Responsibility in non-corporate organisations
• Future requirements for corporate responsibility