ABOUT THE COURSE
Who should attend?
- Legal managers
- Company lawyers and in-house counsel
- Commercial contract managers
- Academic lawyers
- Lawyers and other professional advisers in private practice
- Anyone involved in the professional management of relationships
By the end of the course delegates will be able to:
- Distinguish between different forms of ADR
- Evaluate strategies for resolving conflict
- Prepare their organisation to participate in dispute resolution processes
- Use negotiation skills in commercial and other disputes
- Evaluate the merits of using an intermediary to facilitate a win-win result
- Plan and implement a dispute resolution strategy
- Determine when mediation is the best means of resolving disputes
- Prepare their organisation to participate in the mediation process
- Use mediation skills
