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Terms and Conditions

Course Fees


Value Added Tax (VAT)

VAT is chargeable on all courses currently at a standard rate of 20%.

According to UK Law, non-profit and governmental organisations are exempt from paying VAT. In order to qualify for this exemption, the client organisation is required to provide an official letter stating that it has been established for non-profit or public service purposes.


Course Fees MUST be paid at least 3 weeks prior to the commencement of the course.

Failure to make payment on time will result in an automatic cancellation.


Delegates registered on any course can be substituted at any time without risk of a penalty. Substitution requests must be made in writing.

Alterations to the Programme

LCT reserves the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for consequential loss or damage.


There are no prerequisite qualifications to participate in individual courses. However, as all our courses (unless otherwise specified), are delivered in English, we do require that all delegates be reasonably proficient at conversing in the English language.


We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates and that change is notified to us within 2 weeks of the start date of the programme.  A substitute may be notified but if a substitute cannot be found, refunds will be made as follows:

Visas and refusals

Anyone who requires a visa support letter in order to attend the training course should register and pay their registration fees no later than 3 weeks prior to course commencement, to ensure there is enough time to obtain a visa. Please follow the visa guidelines (provided with your registration documents) in order to successfully complete your visa application.

This was a professional and well-structured course which helped me overcome the current challenges I've been facing. The consultants answered the questions I had in detail with their full attention. The training has enabled me to deliver a project in a more structured and professional way. I believe it has also helped me in my career for future progression.
Continuous Improvement Manager
Tulip Ltd, United Kingdom