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Secretarial, Office administration and Personal Assistants’ Programme – Level 1

Introducing the latest best practice to update your skills and make your job easier and more effective

This course is recognised by the British Accreditation Council (BAC)

Course Code: SS.1
Subject: Secretarial Skills
Course Fee: £2850 + VAT (20%)

Dates for this course:

24 Jun 2019 to 28 Jun 2019 London
23 Sep 2019 to 27 Sep 2019 London
09 Dec 2019 to 13 Dec 2019 London


This 5-day course has been specifically designed to help participants become more confident and competent in a range of secretarial and personal/executive assistant skills. These include arranging meetings and taking minutes, office organisation and event management. Clear learning outcomes include more self-motivation, productivity, and the ability to respond effectively to various situations and challenges that arise in the workplace while using a broader spectrum of verbal and non-verbal communication skills. The delivery style is highly inclusive and encourages all attendees to learn in a practical manner throughout by looking at case studies with guidance from expert business consultants and by discussing various topics in group breakout sessions. By the end of the course, delegates will have acquired a number of office organisation/communication skills and strategies they can utilise when returning to their respective organisations.

Who should attend?

This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties

Learning Objectives

By the end of the course delegates will be able to:

Course Content

Office organisation

Understanding the role

Arranging meetings and taking minutes

Professional Verbal communication skills

Written communication skills

This was a professional and well-structured course which helped me overcome the current challenges I've been facing. The consultants answered the questions I had in detail with their full attention. The training has enabled me to deliver a project in a more structured and professional way. I believe it has also helped me in my career for future progression.
Continuous Improvement Manager
Tulip Ltd, United Kingdom