Advanced Management Skills
Learn and advance your essential management and leadership skills
This course is recognised by the British Accreditation Council (BAC)
This course is recognised by the Institute of Leadership and Management (ILM)
Course Code: M.1
Subject: Management Skills
Course Fee: £5500 + VAT (20%)
Overview
This in-depth and highly engaging course has been specifically designed for the serious learner who wishes to become the best manager they can be. Taking place over a 3-week duration, participants will cover the entire spectrum of soft management skills including leadership, motivation, team-building, time and stress management, problem-solving - and much more. Delegates are encouraged to discuss ideas, ask questions and will take part in a range of thought provoking activities as the course progresses. All of the skills shared throughout the course are highly practical by nature; participants will appreciate learning new things each day that they can use in the future in real life circumstances within the workplace. By the end of the course, delegates will be armed with an extensive array of tools and techniques along with the inspiration to put their new skills to use.
Who should attend?
- Chairman, Chief Executive, Finance Director, Company Secretary
- Board Members
- Directors of Strategy
- Directors of Policy
- Directors of Departments
- Deputy Directors of Departments
- Heads of Departments
- Deputy Heads of Department
- Senior Managers
- Advisers to Senior Management
- Senior Project Managers
Learning Objectives
By the end of the course delegates will be able to:
- Create objectives and targets to achieve the vision, mission and goals of an organisation
- Apply leadership skills to inspire and unite an organisation
- Motivate people and build successful teams
- Apply effective verbal communications in all situations, with all people
- Use techniques to increase confidence and to influence people positively
- Apply assertiveness skills in leading and managing an organisation
- Demonstrate creative problem solving techniques and develop sound decision-making abilities
- Develop and apply negotiation skills and techniques to a range of situations
- Create inspirational and motivational winning presentations
Course Content
Setting Objectives and Targets
- Where are you now and where do you want to be, by when?
- Plan and actions required to achieve these objectives
- Improve organisational, team and individual performance with quantifiable targets
- Monitoring, measuring and feeding-back results
Leadership
- Vision, roles and responsibilities of an inspirational leader
- Qualities, skills and commitment required
- Adapting leadership styles to different situations
- Overcoming the challenges of leadership
Motivation
- Factors which motivate you and others
- Achieving organisational goals with a motivated workforce
- Increasing motivation to improve individual performance
- Management skills required to motivate individuals and teams
Team Building
- Characteristics of an effective team
- Roles and responsibilities of individuals in the team
- Building a strong team which delivers results
- Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding
Verbal Communication Skills
- Structure simple messages using appropriate language and delivery
- Listen attentively to ensure mutual understanding
- Generate productive and open discussions to solve problems
- Overcome the barriers to effective verbal communication
Influencing Skills
- Analysis of factors which influence people
- How to influence people without power and authority over them
- Chairing and participating in meetings which produce results
- Finding common ground and reaching agreement
Assertiveness
- Characteristics and skills of assertiveness
- Handling difficult people with confidence
- Giving feedback and receiving criticism constructively
- Responding appropriately to aggressive, assertive and passive people
Introduction to Neuro-Linguistic Programming
- What is Neuro-Linguistic Programming™ (NLP™)?
- How does NLP™ work?
- NLP™ for self-management and self-development
- Application of NLP™ to enhance performance of organisation, teams and individuals
Emotional Intelligence and Body Language
- Key principles, qualities and skills of Emotional Intelligence
- Application of EI to develop teams, individuals and respond to situations
- Sending the right messages through your non-verbal communication
- Interpreting the signals and gestures of body language of others
Presentation Skills
- Research the people in the audience and their objectives
- Approach, structure, content and methods to meet audience requirements
- Anticipate, prepare and practice answers to difficult questions and awkward questioners
- Overcome nerves, project your voice powerfully and keep audience attention
Creative Problem Solving and Decision Making
- Analysis of causes, symptoms and implications of a problem
- Generating a range of creative solutions
- Prioritising options against objective criteria to make a decision
- Implementing decisions, evaluating results and responding to feedback
Time and Stress Management
- Prioritising and organising work according to goals
- Eliminating time wasters
- Identifying the causes and symptoms of stress
- Planning and implementing your strategy to avoid burnout
Negotiation Skills
- Pre-negotiation preparation on all aspects of the negotiation
- Styles, techniques and skills of a good negotiator
- Tricks people may play on you
- Close with a win-win result for all
Written Communication Skills
- Win and keep readers’ attention
- Understand how people read and absorb written information
- Plan appropriate approach, structure, content, vocabulary and visuals
- Principles applied, including to reports, pitches, tenders, e-mails, websites, social media
