+44 203 609 8690
info@lct.co.uk

+44 203 609 8690
info@lct.co.uk

Advanced Dynamic Office Management and Administration

Course Code: SS.2
Subject: Secretarial Skills
Course Fee: £3750 + VAT (20%)

Dates for this course:

26-06-2017 to 07-07-2017 London
25-09-2017 to 06-10-2017 London
11-12-2017 to 22-12-2017 London
     

Overview

This in-depth and inspiring 2-week course is designed to develop participants’ administrative and interpersonal skills to facilitate the smooth running of an office. The course will focus on specific organisational skills such as arranging meetings, minute-taking, and travel/event management. Also integral to a well-functioning office are interpersonal skills which help to ensure cohesiveness between work colleagues. This training therefore includes communication skills (verbal and written) and a module on teamwork where delegates will learn about team dynamics, how to create a strong team, and approaches to resolve conflicts that arise within a team. Finally, it is important for office managers to organise with confidence and deal with unexpected situations and problems. Consequently, we have included important topics such as time management, stress management, and presentation skills so that participants can feel more self-assured when carrying out their roles and responsibilities. 

Who should attend?

Learning Objectives

Course Content

Office organisation

Arranging meetings and taking minutes

Event management

Verbal communication skills

Written communication skills

Team-working

Time and stress management

Presentation skills

Travel management

Testimonials
Thank you for the programme. I've certainly learned a lot and I'm delighted with the practical aspect of the training there was lots of group discussions and role plays.
General Manager
Petronas, Malaysia