Coaching and Mentoring Courses - LONDON CORPORATE TRAINING

Tel: +44 203 609 8690



LCT have given me the skills that I was missing to be able to carry out my position as Operations Manager to a higher performance than I was able to do previously.

Operations Manager
Toby Churchill, United Kingdom.

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Coaching and Mentoring

Course Ref: M.7

Course Subject: Management Skills

Enquire About This Course

Dates for This Course

Who should attend?

  • Directors
  • Deputy Directors
  • Heads of Department
  • Senior Managers
  • General Managers
  • Team leaders
  • Project managers
  • Project leaders
  • All individual employees

Learning objectives

  • Maximising the achievement of an organisation's vision through coaching and mentoring
  • Bringing out the best of the skills, talents, contributions and qualities of all involved
  • Ensuring the use of correct skills and techniques
  • Maintaining the benefits over the long-term

Course content

Characteristics and Benefits

  • Differences between coaching and mentoring
  • Coaching and mentoring to improve organisational and individual performance
  • Choosing the most appropriate coaches and mentors
  • Criteria to identify those appropriate to be coached or mentored


  • Setting objectives within a strategic context
  • Identifying and agreeing individual coaching and mentoring needs
  • How to become an influential coach or mentor
  • Structuring effective coaching and mentoring sessions

Skills for Success

  • Set clear targets for timescale and resource allocation
  • Ensure understanding of oral communication skills required
  • Reading and interpreting body language
  • Support without judgement

Overcoming the challenges

  • Retaining objectivity throughout a personal relationship
  • Maintaining motivation and enthusiasm on both sides
  • Giving and receiving constructive feedback
  • Avoiding dependency

Measuring Results and Contribution

  • Managing expectations on both sides
  • Setting appropriate short, medium and long-term targets
  • Systematic, regular and structured monitoring
  • Measuring return of investment of time, money and people

ILM This course is recognised by the Institute of Leadership and Management (ILM)