Advanced Facilities Management Courses - LONDON CORPORATE TRAINING

Tel: +44 203 609 8690



The entire experience has been very enjoyable, interactive and enlightening. I look forward to returning for more training on other subject matters. Very many thanks for taking care of me.

Company Secretarial Supervisor
Sahara Group, Nigeria

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Advanced Facilities Management

Course Ref: OP.5

Course Subject: Operations Management

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Dates for This Course

Who should attend?

  • The course is designed for key staff within Engineering, Production, Facilities and/or Maintenance planning roles with a direct responsibility for ensuring effective asset availability and security for their organisation.

Learning objectives

  • To develop an understanding of the role of the facilities manager
  • To understand the requirements of facilities management within the organisation
  • To identify the skills and competencies required by a facilities manager
  • To develop effective maintenance management systems
  • To appreciate and apply risk management techniques
  • To incorporate key statistical methodology within maintenance planning

Course content

Role of the Facilities Management Team within the Organisation

  • Overview of FM
  • Understanding the importance of FM
  • Expectations of FM
  • Facilities Needs Assessment
  • Defining Hard and Soft services
  • Core Competencies of an FM professional

Key Elements of Facilities Management

  • Understanding the organisational goals and objectives
  • Understanding Support Services
  • Managing People and Resources
  • Managing Premises
  • Managing Contractors on a daily basis
  • Managing the Working Environment

Maintenance and Repairs

  • Heating, Ventilation and Air Conditioning (HVAC) Maintenance
  • Lifts and Escalators Maintenance
  • Structural and Buildings Maintenance
  • Fire systems maintenance including IT Infrastructure
  • Environmental elements of Facilities Management

Management and Control

  • Managing Internal Customer Service and Expectations
  • Managing Risk
  • Controlling Costs
  • Service Level Agreements
  • Contractors’ Performance
  • Space Management

Role & Contribution of the Maintenance Function within the Organisation

  • Overview of the maintenance function
  • Key principles within maintenance management
  • The impact of “uptime” on the organisation
  • The impacts of “downtime” on the organisation

Key Maintenance Strategies

  • Developing preventative maintenance strategy
  • Developing corrective maintenance strategy
  • Developing emergency maintenance strategy
  • Monitoring & measuring the combined strategy effectiveness

Health, Safety, Environmental and Workplace Legislation

  • Health and Safety at Work
  • Handling workplace law
  • Environmental efficiency
  • External accreditation systems – safety, quality and environmental

Utilising key methodologies within Maintenance

  • Calculating mean time between failure
  • The “Bath tub” failure model
  • Probability analysis
  • Risk management – The FMEA model

Managing maintenance systems

  • Managing the maintenance budget
  • Variance analysis & corrective actions
  • Engaging with stakeholders
  • Measuring & reporting upon maintenance systems benefits – risk avoidance, service availability metrics & financial benefits